Chillicothe Post Acute Reviews

See what our patients and their families have to say

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Finding a skilled nursing facility that truly meets your needs—or those of a loved one—can feel daunting. Rather than just taking our word for it, we invite you to browse the many testimonials from residents and families who have experienced Chillicothe Post Acute firsthand. See why so many people trust us and rate their experience so highly. Learn what makes Chillicothe Post Acute a supportive and healing environment, and if you’ve been part of our community, we’d love for you to share your experience with a review.

All Reviews

4.6

23 reviews

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Profile photo of Rendolynn Jordan
Rendolynn Jordan on Google
45 days ago

They staff was very good to my mother and I appreciate all they did for her

Profile photo of Ki, K
3 months ago

Absolutely disgusting behavior from employees would not trust them to take care of a fly! Lynne Jordan should never be trusted with your family members

Business response 3 months ago

Your feedback is important to us. We take your feedback seriously. Please feel free to reach out to us at (740) 773-5000 to discuss your concerns further.
Profile photo of Kayy Noble
Kayy Noble on Google
6 months ago

Business response 6 months ago

Thank you so much…We love stars!
Profile photo of Fredrick Whiperson
Fredrick Whiperson on Google
7 months ago

This facility falls demonstrably short of acceptable care standards, leading me to strongly advise against selection. The provision of care is severely deficient, characterized by pervasive organizational failures and a pronounced lack of systematic consistency in service delivery. We observed a critically low level of staff morale throughout the facility, indicative of a negative and unsupportive work environment. This appears to be exacerbated by poor managerial conduct, as senior administration consistently fails to engage in collegial support or actively assist the floor staff. Furthermore, the physical environment exhibits signs of serious neglect, including widespread mold growth in numerous areas and visible structural deterioration, such as multiple wall perforations. The dietary services are markedly substandard, raising significant concerns regarding nutritional adequacy and resident well-being. While the direct care staff often displays competence and dedication, the senior administrative leadership exhibits a high degree of unprofessionalism and discourtesy. Given the facility’s apparent focus on fiscal priorities over genuine patient welfare, immediate regulatory intervention and a complete administrative restructuring are warranted.

Business response 5 months ago

We are sorry to hear you had a negative experience at Chillicothe Post Acute. Your feedback has been noted and if you wish to speak to administration about specifics, please do not hesitate to call us at 740.773.5000.
Profile photo of Lori Brown
Lori Brown on Google
8 months ago

It was like having an experience of being cared for like a loved one, unconditionally best nurses, pt and ot the Dietary was amazing and to all the ones who keep it rolling like a well oiled machine. Activities, housekeeping,laundry,floor cleaner,matinance. You made a scary time for me not so scary with your love and compassion. To all the office workers you make paperwork not so complicated. I wish each and everyone to be beautifully blessed.

Business response 8 months ago

Lori Brown, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Chillicothe Post Acute.
Profile photo of Cyndi Bowling
Cyndi Bowling on Google
11 months ago

Business response 11 months ago

🙂 Wow! Thank you for rating us so many stars!
Profile photo of Maricette Pina
Maricette Pina on Google
11 months ago

My mother is a patient here. The most difficult decision my brother and I had to make was accepting my mother needed more care than we could provide. I have heard and read mixed reviews about this facility in the past. We toured others, and my mother chose here after her temporary rehab stay. I believe sharing details are important when it comes to choosing a loved one’s care. Chillicothe Post Acute has helped my mother smile again! The level of detail, love, and care they provide puts our minds at ease. They take great care of her in ways we did not even consider, in addition to necessary care. I’ve seen the facility bring in a petting zoo, live music, church services, other wonderful activities for all levels of health. My mother has Parkinson’s Disease, so she has major issues with mobility and speech, and they have helped us by helping her. Some examples include getting her dressed for special occasions and transporting her to her granddaughter’s bridal shower in town, and they truly make her feel special. They held a photo shoot and/or glamour shots, where they addressed her up to make her feel special and beautiful. We are allowed to bring our working dog to visit. They help her call me just to speak throughout the day. They ensure she is taken to any events wants or activities she loves and is able to participate in. I can tell that she’s happy there with the staff, where people know her personally and treat her like family. I used to worry so much more about my mother, but I know she’s in good care there. Anytime that she’s had any questions or issues, they are prompt and efficient by immediately calling my brother and me to make sure that we are well informed. I’d like to add that my brother lives in Chillicothe locally, but I live in Washington, D.C. I don’t feel the distance, because Chillicothe Post Acute keeps an open line of communication and recommendations when we have questions or concerns. Thank you to the staff for giving my mother a home, and showing her love, care, and kindness with dignity and respect. We appreciate you.

Business response 11 months ago

Thank you for the very kind words. We are so glad we have made a difference in your mother’s and family’s lives.
Profile photo of Sara Evans
Sara Evans on Google
12 months ago

Jane loves the activities you do! I receive photos of Jane and she’s always smiling in them! I appreciate everything you all do for my aunt Jane

Business response 12 months ago

Thank you for your kind feedback! We appreciate your support .
Profile photo of Jessi Wickline
Jessi Wickline on Google
1 year ago

Business response 1 year ago

Thank you for rating us so high!
Profile photo of Greg Carter
Greg Carter on Google
1 year ago

The therapy department did an amazing job with my wife. The staff are friendly and very helpful.

Business response 1 year ago

Thank you for your kind feedback!
Profile photo of leah parkham
leah parkham on Google
1 year ago

Business response 1 year ago

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Profile photo of Jamie
1 year ago

My stepfather has been there since the end of January and everytime I’m there they always updated me on him and call me right away if something has happened. They truly do care about their patients and their families.

Business response 1 year ago

Thank you so much for the review. We are pleased you are having a good experience and appreciate the kind words.
Profile photo of Chelsie Robinette
Chelsie Robinette on Google
1 year ago

Business response 1 year ago

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive patient experience with us. Kind regards!
Profile photo of Mary Wilburn
Mary Wilburn on Google
1 year ago

Business response 1 year ago

Hello, the high rating is very much appreciated! Have a great one!
Profile photo of Brenda Long
Brenda Long on Google
1 year ago

Business response 1 year ago

Hello, thank you for taking the time to leave us this great rating!
Profile photo of Audrey Cottrill
Audrey Cottrill on Google
1 year ago

Business response 1 year ago

Thanks for the great rating! We are always happy to help!
Profile photo of Kristi Beaver
Kristi Beaver on Google
1 year ago

Business response 1 year ago

Hi! Thank you for all of the stars! We are so pleased. Once again, a huge thanks from the whole team here!
Profile photo of jstnconn
jstnconn on Google
1 year ago

Business response 1 year ago

Thank you for your kind feedback!
Profile photo of Charlene Hull
Charlene Hull on Google
1 year ago

Excellent staff from Curtis and his therapy team, nursing, nursing aids, dietary, activities, all the way to the housekeeping team. Everyone cares and makes sure you have everything you need. I can’t say enough how thankful I am that I chose this facility for my mom’s care.

Business response 1 year ago

Thank you for your kind feedback!
Profile photo of Rachel Zumbro
Rachel Zumbro on Google
1 year ago

Business response 1 year ago

Thank you for your kind feedback!
Profile photo of Cassandra Simpson
Cassandra Simpson on Google
1 year ago

Business response 1 year ago

Thank you for the positive review! We appreciate the support.
Profile photo of mechelle riley
mechelle riley on Google
1 year ago

Business response 1 year ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (740) 773-5000 if you have any additional concerns or details to share.
Profile photo of David Dixon
David Dixon on Google
1 year ago

Business response 1 year ago

Thank you for the positive review! We appreciate the support.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.